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IT Ticketing & Asset Management
Device Assignment & Return · ISO 9001 · 14001 · 45001
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🇺🇬 E360 UG
🇺🇬E360 UG
🇹🇿E360 TZ
Uganda · +256 · EAT (UTC+3)
e360 UG / IT Ticketing & Asset Management
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🇺🇬 E360 UG
00:00:00
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ISO 9001 ISO 14001 ISO 45001 GDPR Compliant

IT Ticketing & Asset Control Centre

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⚡ e360 / God Mode — Administrator
00:00
🇺🇬 E360 UG
⚡ GOD MODE ACTIVE — Full Administrator Access
ISO 9001 ISO 14001 ISO 45001 §7.5 Override Logged GDPR Compliant

IT Ticketing & Asset Control — God Mode

All standard functions + administrator overrides

e360 / Device Assignment Form
ISO 9001ISO 14001ISO 45001GDPR Pre-assignment device inspection · Employee acknowledgement · §7.5 Controlled Record
01 Device & Employee Information
02 Pre-Assignment Inspection
03 Photo Evidence Up to 5 photos

Upload up to 5 photos of the device condition (ISO 9001 §8.1)

04 Employee Confirmation & Signature
I, the undersigned employee, confirm receipt of the above-mentioned device in the described condition. I agree to use it solely for authorised company purposes, accept liability for damage from misuse, and will return it upon request or at conclusion of employment. — ISO 9001 §7.5 controlled quality record. Personal data processed under GDPR Article 6(1)(b).
Employee Signature
e360 / Device Return Form
ISO 9001ISO 14001ISO 45001GDPR Post-return inspection · IT support sign-off · §7.5 Controlled Record
01 Return Information
02 Return Inspection
03 Photo Evidence Up to 5 photos

Upload up to 5 photos of the returned device

04 Final Condition Assessment
Device returned in good condition?
05 IT Support Signature
IT Support Representative
⚡ e360 / Register Device
⚡ God Mode — Device Registration. This adds the device to the asset register. ISO 9001 §7.1.3 requires documented infrastructure records.
ISO 9001 §7.1.3ISO 14001 §8.1ISO 45001 §8.1 IT Infrastructure Asset Register — Controlled Record
01 Device Information
02 Purchase & Warranty
03 Assignment Status
04 Device Photos Up to 5 photos

Photograph all sides of the device — top, bottom, screen, ports (ISO 9001 §7.5.3)

e360 / Records
e360 / Maintenance
📌 Select Device & Session Details
📷 Device Physical Appearance Up to 5 photos

Document physical condition: scratches, cracks, labels, ports, general appearance (ISO 45001 §8.1)

📝 Technician Notes & Observations
⚡ e360 / Activity Logs — Admin Only
⚡ God Mode — Activity Logs are restricted to administrators only per ISO 9001 §7.5 and GDPR Article 5(1)(f) integrity & confidentiality.
DateEmployeeEmailPhoneDeviceModelSerial/RegActionStatusTimestamp
e360 / Monthly IT Maintenance & Status Report
📋 Report Details
📝 Maintenance Log Entries Sign each row with stylus or upload image
Date Issues Managed Signature
✅ Closed IT Tickets
No closed tickets yet.
🗂 Saved Reports Log
e360 / IT Task Ticketing
🎫 Submit a New IT Support Ticket
📋 IT Support Ticket Log
Open Closed
e360 / GDPR & Data Privacy Policy
DATA PROTECTION & PRIVACY POLICY
IT Asset Management System · Compliant with GDPR & Uganda Data Protection and Privacy Act 2019
1. Data Controller

E360 operates as the data controller for all personal data processed through this IT Asset Management System. This system is deployed and managed by the IT Department in accordance with company policy and applicable data protection legislation.

2. What Data We Collect

This system collects and processes the following categories of personal data:

  • Employee Identity Data: Full name, email address, phone number
  • Device Assignment Data: Device type, model, serial number, date of assignment, date of return
  • Inspection Records: Device condition checklist results at assignment and return
  • Photographic Evidence: Images of device condition
  • Electronic Signatures: Employee acknowledgement signatures
  • Maintenance Records: Technician name, email, maintenance dates and results
  • Audit Trail Data: Timestamps of all system actions
3. Legal Basis for Processing

Personal data is processed on the following legal bases:

  • GDPR Article 6(1)(b) — Contract: Processing necessary for performance of an employment contract (device assignment obligations)
  • GDPR Article 6(1)(c) — Legal Obligation: Compliance with ISO 9001, ISO 14001, and ISO 45001 documented information requirements
  • GDPR Article 6(1)(f) — Legitimate Interests: Protecting company IT assets and maintaining accurate asset records
  • Uganda DPA 2019 §15: Processing necessary for performance of a contract to which the data subject is party
4. Data Storage & Security
  • All data is stored locally in the browser's localStorage on the device running this system
  • No data is transmitted to any external server or third party
  • Access is protected by a 6-digit PIN authentication system
  • Administrator (God Mode) access is separately PIN-protected
  • Activity logs are restricted to administrators only (GDPR Article 5(1)(f) — integrity & confidentiality)
  • Data export (CSV backup) is available to authorised users
5. Data Retention
  • Assignment and return records: Retained for the duration of employment plus 7 years (statutory requirement)
  • Maintenance records: Retained for 5 years from date of maintenance
  • Audit logs: Retained for 3 years or as required by applicable law
  • Only Administrators may delete records, and such deletions are logged per ISO 9001 §7.5
6. Your Rights

Under GDPR and the Uganda Data Protection and Privacy Act 2019, you have the following rights:

  • Right of Access (Art. 15 GDPR / §26 Uganda DPA): Request a copy of your personal data held in this system
  • Right to Rectification (Art. 16 GDPR / §27 Uganda DPA): Request correction of inaccurate personal data
  • Right to Erasure (Art. 17 GDPR / §29 Uganda DPA): Request deletion of your data where no legal basis for retention exists
  • Right to Data Portability (Art. 20 GDPR): Receive your data in a structured, commonly used format (CSV export)
  • Right to Object (Art. 21 GDPR / §31 Uganda DPA): Object to processing based on legitimate interests
  • Right to Restrict Processing (Art. 18 GDPR): Request restriction of processing in certain circumstances

To exercise any of these rights, contact your IT Administrator or Data Protection Officer.

7. ISO Compliance & Data Governance
  • ISO 9001 §7.5 — Documented Information: All records are controlled documents with defined access, retention and review procedures
  • ISO 14001 §8.1 — Operational Control: Environmental aspects of IT equipment lifecycle are documented
  • ISO 45001 §8.1 — Operational Planning & Control: Occupational health and safety risks related to IT equipment are recorded
  • ISO 9001 §7.5.3 — Control of Documented Information: Only authorised personnel (God Mode administrators) may backdate or modify records
8. Transfers & Sharing

Personal data processed by this system is not shared with any third parties, external processors, or transferred outside the organisation except where required by law. CSV backups transferred between devices should be handled in accordance with company data handling procedures.

9. Data Protection Officer

For all data protection enquiries, contact your organisation's Data Protection Officer or IT Administrator. Complaints may also be directed to the Personal Data Protection Office of Uganda (PDPO) or the relevant supervisory authority in your jurisdiction.